Privacy Policy

Last updated: August 16, 2025

1. Introduction

Prompt Munch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI/LLM optimization platform.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and email address
  • Company name and job title
  • Payment information (processed securely by our payment processors)
  • Account credentials and preferences

Usage Information

We automatically collect certain information about your use of our Service:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our platform
  • Features used and interactions with our Service

AI Monitoring Data

As part of our AI/LLM optimization service, we may collect:

  • Keywords and search terms you want to monitor
  • Brand names and competitors you track
  • AI platform responses and analysis data
  • Performance metrics and analytics

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our AI/LLM optimization platform
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Analyze usage patterns to improve our Service
  • Provide customer support and respond to inquiries
  • Monitor AI platforms for your specified keywords and brands
  • Generate reports and insights about AI visibility
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Consent: We may share information with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.

When you cancel your account, we may retain certain information for a limited period to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Account Settings: Update your account information through our platform

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze how you use our platform
  • Provide personalized content and features
  • Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our platform.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you use.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: xdcoder3289@gmail.com

Website: promptmunch.com

Location: Islamabad, Pakistan

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