Refund & Dispute Policy

Free Trial Period

All Prompt Munch plans include a 14-day free trial with full access to all features. No credit card is required during the trial period.

Refund Eligibility

Refunds are only applicable within 7 days after each payment or the free trial period ends. After this 7-day window, no refunds will be provided.

How to Request a Refund

To request a refund, please contact our customer service team at xdcoder3289@gmail.com with the following information:

• Your account email address
• Date of purchase
• Reason for refund request
• Transaction ID (if available)

Refund Processing

Once your refund request is approved, refunds will be processed within 5-10 business days. The refund will be issued to the original payment method used for the purchase.

Non-Refundable Items

The following are not eligible for refunds:

• Requests made after the 7-day refund window
• Accounts that have violated our Terms of Service
• Enterprise plans with custom implementations
• Add-on services or custom development work

Customer Disputes

If you have a dispute regarding your subscription, billing, or service, we encourage you to contact our customer service team first. We are committed to resolving issues amicably and efficiently.

Contact Information

For all refund requests and disputes, please contact us at:

Escalation Process

If your dispute cannot be resolved through our customer service team, it may be escalated to our management team for further review. We will provide a written response within 5 business days of escalation.